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Return Policy You may return your device and cancel Service within the Return Period which is 20 calendar days from the date of your order. During the return period, you can apply for a refund of your payment as long as you: (A) contact us to cancel Service, and if returning the device (B) request a Return Merchandise Authorization (RMA) for the return of the device, and (C) return the item in its original condition (including: packaging, Quick Start Guide, and any accessories) and via a traceable method. Even if you cancel Service and/or return the device, you must pay all Service and other charges incurred prior to the cancellation or return. A device returned in its original condition and with all packaging and contents is eligible for a refund of the purchase price if it is in good (working) condition. If you cancel the Service within the return period but do not return the product in good working condition, you will not be eligible for a refund. A restocking fee of $35 will apply under all circumstances. If you have any questions or need to obtain a RMA, please contact support at http://support.findwhere.com to submit a ticket and/or access our LiveChat feature, or call 703.444.6100 ext: 2200. |